A 3D ultrasound studio · San Diego, CA · 2026
Every booking lived in a text thread.
Two people running a boutique imaging studio, taking appointments over Instagram DMs, texts and missed calls. No record of who booked what, no deposits, no reminders.
Booking + deposit flow
SMS reminder sequence
AI front desk
Owner dashboard
The system, roughly
Here is what happens now.
- 1 Someone messages at 10pm
Instagram, text, or the site form — all three land in one inbox.
- 2 Agent answers in seconds
Packages, what to expect, what it costs, what it cannot tell them.
- 3 Deposit taken
Stripe link in the same thread. No deposit, no slot.
- 4 Reminders go out
48 hours and 2 hours before. This alone killed most of the no-shows.
- 5 Owner sees the week
One screen: who is coming, what is paid, what is still open.
Roughly what it looks like
Sanitized and reseeded with fake data — but the shape is the shape.
Ada · front desk agent
Trained on 41 pages of clinic policy · escalates anything clinical
What changed
No-show rate
31%
9%
Avg. response time
4h 20m
40s
Bookings / month
46
78
“I stopped being the answering machine. It books people while I am in a session.”
— Owner
Built with — last, because you should not have to care
Different business, same shape of problem?